FAQs

What formats are your videos?
We deliver them in two formats: "720p HD" MP4 and WebM. The  latter is offered in the unlikely event the viewer's browser  has problems with...
Tue, 24 Mar, 2020 at 10:40 PM
How do you customize or brand the videos for my business?
If there are places in the video to insert you company's name, address, and other information (most of our videos have them), they will be added, as l...
Tue, 24 Mar, 2020 at 10:42 PM
What about video hosting to play the videos on my website?
For video hosting, most people immediately think of the two most well-known platforms for video streaming (playback), YouTube and  a Vimeo (vimeo.com). Ho...
Wed, 25 Mar, 2020 at 4:33 PM
Can I not play or stream the videos from my own website?
Technically, yes, but you wouldn't want to.  Video files are very large and could place quite a load on the servers of your webhosting company, inc...
Tue, 24 Mar, 2020 at 10:46 PM
Can the narration of the videos be changed?
In terms of the voice used, we can re-record it using a different narrator. We can let you hear some samples in advance. Changing the wording is a bit ...
Tue, 24 Mar, 2020 at 10:49 PM
Can the videos be re-edited?
Technically, yes. But, it would require considerable time and  probably additional resource, and would involve extra fees.  However, please feel free to c...
Tue, 24 Mar, 2020 at 10:51 PM
How long does it take to deliver a video?
Not as long as it would take to deliver a website. Typically, it would take few business days, provided there is no delay in you providing us  with the de...
Wed, 25 Mar, 2020 at 4:52 PM